Customer Feedback

In an effort to deliver excellence in customer service, it is important that we get to know our customers. Our goal is to provide you with the highest quality services. As a valued customer, we would appreciate it if you would take a few minutes to tell us what you think.

Staff Rating (alt+s):

Please rate our staff on the following:

Professionalism
Excellent Good Average Fair Poor

Promptness
Excellent Good Average Fair Poor

Friendliness
Excellent Good Average Fair Poor

Overall Knowledge/Expertise
Excellent Good Average Fair Poor

Facility Rating (alt+f):

Please rate our facility on the following:

Cleanliness
Excellent Good Average Fair Poor

Hours of Operation
Excellent Good Average Fair Poor

Accessibility
Excellent Good Average Fair Poor

Overall Experience (alt+o) How would you rate your overall customer experience?
Excellent Good Average Fair Poor

Additional Comments (alt+c)

Personal Information (alt+p)

First Name:
Last Name:
Street Address:
City:
State:
Zip Code:
Phone:
E-mail Address:

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SJSU Helpdesk
Wash. Square Hall 117B
One Washington Square
San José, CA 95192-0242
408.924.2377 | location & hours